TALLISFYThe short version
- TALLISFY is software you use online and on your device. Nothing is shipped to you by post or courier, and there are no shipping charges.
- A paid plan is “delivered” when it is switched on for your business. This usually happens within [a few hours] of your payment, and in any case within 1 working day.
1. What you get
You get access to the TALLISFY Services in your account, with the limits of the plan you chose. You can use them in:
- a web browser;
- the installable app;
- the Android app.
Signing up and the Free plan are available as soon as you confirm your email.
2. After you pay
- Pay by UPI or bank transfer to the details shown in the app, under Plan.
- Send us the payment reference from the same screen.
- We check that the money has arrived. We then switch on the plan, normally within [a few hours] during working hours ([Monday to Saturday, 10 am to 6 pm IST]), and in any case within 1 working day.
- The app shows the plan as active with its end date. You may also get an email.
- We issue a GST tax invoice for the payment.
If we need more information (for example, the payment reference does not match), we will ask you in the app or by email. The time limit restarts once we have it.
3. If your plan is not switched on
If your plan is not active within 1 working day of sending the payment reference, contact us using the details on the Contact page.
If we cannot switch it on within 3 working days, you may ask for a full refund under the Refund & Cancellation Policy.
4. Add-ons
Paid add-ons, such as bill scanning (OCR), are switched on for your business in the same way. They are delivered when they show as on in the app.